We help property owners make the most out of their vacation rental investment.
Get in touch with us today to find out if you qualify.
22
Years of experience
185
Properties under management
45
Team members
Yes, we take care of everything.
At Stella Rentals, we bring a dedicated and experienced team of pricing, marketing, and guest service specialists who work to maximize reservations and revenue for property owners worldwide. With a focus on delivering exceptional guest experiences, trust us to manage your rental property with the utmost professionalism and attention to detail, while you sit back and enjoy the benefits of renting.
Professional revenue management
We leverage dynamic pricing strategies with unique rates and promotions to maximize the revenue of your vacation rental investment.
Listing optimization
We create mouth-watering listings with exposure on all major channels and enhanced search optimization to attract more guests.
24/7 Guest services
We provide exceptional service with an online and phone reservation desk available 24/7/365, and in-person guest services from 9 am to 5 pm.
Concierge services
We enhance your guests' experience by offering premium services such as transportation, chef services, excursions, and more.
5-star cleaning & maintenance
We ensure immaculate properties with strict cleaning guidelines, the highest cleaning standards, and reputable suppliers.
Comprehensive reporting
We send you clear and timely monthly financial statements and track your property’s performance with our comprehensive online dashboard.
Optional add-ons
We offer additional services to enhance security and convenience with optional add-ons like temperature monitoring and electronic locks.
And much more
Discover a wide array of additional services designed to meet your unique rental management needs and enhance guest satisfaction.
Optimized performance on all major platforms
A simple onboarding process
Consultation
We begin with a detailed discussion to understand your goals, followed by an on-site visit to assess your property. This helps us gather all the necessary information to create your tailored management plan.
Agreement
We develop a personalized management plan covering marketing & maintenance. After reviewing and adjusting the plan with you, we formalize our partnership through a detailed management agreement.
Launch
We list your property for rental on all major platforms, and we begin active management, including guest communications, regular maintenance, and financial reporting to ensure a smooth and profitable operation.
Our results
Find below the occupancy above the market in comparison with similar units & the revenue we generated last year.
What our clients say about us
Working with Stella Rentals has been an absolute pleasure!
Their professionalism and dedication to both property owners and guests is unmatched. They've expertly managed my property, ensuring it remains in pristine condition while maintaining high occupancy rates. The team's marketing strategies and superb communication make for a seamless experience. I'm thrilled with the results and highly recommend partnering with Stella Rentals.
Anthony, Playa del Carmen
As a property owner, I cannot recommend Stella Rentals highly enough.
Their exceptional service, efficient communication, and thorough understanding of the rental market have significantly improved my property's performance. The team is dedicated to maintaining the highest standards, resulting in delighted guests and consistent bookings. Partnering with Stella Rentals has been a very rewarding experience ever since.
Daniel, Tulum
Stella Rentals has exceeded my expectations as a PM company.
Their attention to detail, responsiveness, and genuine care for my property have resulted in consistently positive feedback from guests. I've seen a noticeable increase in bookings and revenue since collaborating with them. Their exceptional service has allowed me to focus on other aspects of my life with confidence, knowing my property is in good hands.
Maria, Tulum
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Find answers to your questions
How do you handle property maintenance and repairs?
We have a dedicated team that handles all maintenance and repairs promptly. Owners are notified of any major issues and costs.
How do you market and promote rental properties?
We use a combination of online platforms, social media, professional photography, and SEO strategies to maximize your property's visibility.
How do you screen potential guests?
We conduct background checks, including identity verification and rental history reviews, to ensure reliable guests.
What is your process for handling guest check-ins and check-outs?
We provide self-check-in options with detailed instructions. Our team is available 24/7 to assist with any issues during check-in and check-out.
What kind of financial reporting do you provide to property owners?
Owners receive monthly financial statements, including income, expenses, and a detailed breakdown of all transactions.
How do you ensure compliance with local laws and regulations?
Our team stays updated on local laws and regulations, ensuring that your property complies with all legal requirements.