Professional vacation rental property management company.
Enjoy the best of the Riviera Maya.
Find a vacation rental
At Stella Rentals, we are committed to offering a wide array of properties that cater to diverse budgets and preferences, ensuring an unforgettable vacation experience.
Travel with peace of mind
What makes us different.
Concierge service
We enhance your experience by offering premium services such as transportation, chef services, excursions, and more.
5 star cleaning & maintenance
We ensure immaculate properties with strict cleaning guidelines, the highest cleaning standards, and reputable suppliers.
24/7 customer service
We provide exceptional service with an online and phone reservation desk available 24/7/365, and in-person guest services from 9 am to 5 pm.
22
Years of experience
185
Properties under management
45
Team members
Find your next place to stay
Some of the buildings we work with
What our clients say about us
An experience we will never forget!
We had the pleasure of staying at a Stella Rentals property, and the property was breathtaking, with elegant interiors, modern amenities, and a serene outdoor space that allowed us to unwind. The property was impeccably clean, and the high-quality linens and towels added an extra layer of luxury to our stay.
Isabella, Playa del Carmen
The property was immaculate!
We loved staying with Stella Rentals. The property was blending comfort and luxury seamlessly. The attentive staff ensured our every need was met, creating a memorable experience. The location allowed us to explore local gems. We have already recommended Stella Rentals to our friends and family!
Mark, Tulum
Stella Rentals exceeded our expectations!
From the moment we arrived, we were captivated by the stunning views and the cleanliness of the property. The house was equipped with everything we could possibly need for a perfect vacation. The Stella Rentals team truly went above and beyond to ensure we had a memorable stay.
Jane, Tulum
Find answers to your questions
Can you help me find a place to stay?
Absolutely! Our team can assist you in finding the perfect property for your needs. Just send us a message and it will be our pleasure to help you plan your next trip!
What should I do if I encounter a problem with the property?
Send us a message via your booking platform and we will address the issue as quickly as possible.
Who should I contact in case of an emergency or if something goes wrong?
For emergencies, dial the local emergency number (911). For other issues, contact our 24/7 customer service via your booking platform.
When will I receive my access codes?
You will receive your access codes on the day of your check-in.
Will someone meet me in person upon arrival?
Our properties are self-check-in. Instructions will be provided, but we're always available if you need any assistance.
Who will be my contact during my stay?
For airport transportation, tours, and assistance during your stay, you can reach out to your dedicated concierge via WhatsApp.
What should I do if I haven't received my security deposit?
Please note that the security deposit is a temporary hold on your credit card (it is not a charge). In the case of a reversal of the temporary hold, you won't see a refund credit on your statement—you'll just see the original authorization drop off your statement entirely after a few days. The hold is automatically released by the bank after a few days. By placing a hold on your credit card we are not charging you but the bank guarantees the amount and holds it on your card.
Can I check in early or check out late?
Early check-in and late check-out are subject to availability and may incur an additional fee. Please contact us to inquire about your specific dates via the booking platform. You can also request it directly from your guest portal.
Can I invite friends or family over?
Visitors are not permitted unless you don't exceed the property's maximum capacity and they don't stay overnight. Please check the property rules and make sure that your reservation reflects the correct number of guests.